Effective Date: 11 Apr 2025

Welcome to Elevator Mart! These Terms and Conditions ("Terms") govern your use of our e-commerce website, elevatormart.com and the purchase of products from our platform. By accessing or using our website, you agree to comply with these Terms.

1. General Terms

• You must be at least 18 years old or have parental consent to use this website.
• By placing an order, you confirm that all details provided are accurate and complete.
• We reserve the right to update, modify, or discontinue services without prior notice.

2. Product Information & Pricing

• We strive to provide accurate product descriptions and pricing; however, errors may occur. We reserve the right to correct any errors and cancel orders if necessary.
• Prices are displayed in AED and may be subject to taxes and shipping fees.

3. Orders & Payment

• Orders are subject to acceptance and availability.
• Payment must be completed via our secure payment gateway.
• We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

4. Shipping & Delivery

• Delivery timelines are estimated and may be affected by external factors beyond our control.
• Customers are responsible for providing accurate shipping information.
• We are not liable for delays caused by couriers or customs.

5. Returns & Refunds

• Returns and refunds are subject to our Return Policy.
• Items must be returned in original condition within 3 days of delivery.
• Refunds will be processed via the original payment method.

6. User Conduct

• You agree not to misuse the website, including but not limited to unauthorized access, spamming, or violating applicable laws.
• We may suspend or terminate your account for violations of these Terms.

7. Limitation of Liability

• We are not responsible for indirect, incidental, or consequential damages arising from website use or product purchases.
• Our total liability is limited to the amount paid for the product in question.

8. Intellectual Property

• All content on our website, including logos, images, and text, is our property and may not be used without permission.

9. Governing Law

• These Terms are governed by the laws of the United Arab Emirates.
• Any disputes shall be resolved in the courts of Dubai.

10. Contact Us

For any questions about these Terms, contact us at:

Elevator Mart
Email: info@elevatormart.com
Phone: +971 58 575 6111